Ideally, immediately. It is like, “how soon am I supposed to pick the call from a potential customer?” If you accept and contact the users instantly, he is less likely to deal with other businesses than otherwise. Keep your phone close to you, check the SMSes when they beep and be active in email too.
Created by: Support Vconnect
Modified on: Wed, 11 Apr, 2018 at 12:18 PM
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