Enquiries

What is product enquiry?
This is an enquiry for a specific product that has been listed by the business. Like Generators of specific brand and capacity or enquiries about particular...
Wed, 11 Apr, 2018 at 12:18 PM
Why close enquiries?
Business should close enquiries for 2 reasons: (1) To indicate lead quality/rate user (2) Free businesses have limited enquiries in a month. So they n...
Wed, 11 Apr, 2018 at 12:18 PM
How do I filter product enquiries?
Using the drop-down menu in the enquiry section lets you select only products, eliminating other enquiries such as spam and other unread messages    
Wed, 11 Apr, 2018 at 12:18 PM
What is business enquiry?
This would be for a generic enquiry to a business. Say for example, if you have an event center, your business would get enquiries asking about rental of pl...
Wed, 11 Apr, 2018 at 12:18 PM
How do I find unread enquiries?
Unread enquires can be found by using the drop-down menu in the enquiries section of the business dashboard. This menu includes all messages, unread mess...
Wed, 11 Apr, 2018 at 12:18 PM
How to close enquiries?
There is a close enquiry button in enquiry section of the business dashboard. On the right side of the enquiry message are two options to either close enqui...
Wed, 11 Apr, 2018 at 12:18 PM
How do I rate a user who has sent an enquiry on Vconnect?
Under the name of the person who made an enquiry,  there is a star rating which you can use to rate the user.     Alternatively, when closing the enq...
Wed, 11 Apr, 2018 at 12:18 PM
Where can I find enquiries that I have marked as spam?
Click on enquiries in your business dashboard homepage. Similar to viewing only product enquiries, you can find enquiries marked spam by using the drop-do...
Wed, 11 Apr, 2018 at 12:18 PM
How do I get contact details of the user who has sent an enquiry?
This information is available to both free and paid businesses. Simply click on the email and call icon next to the name of the user who wrote the enquiry. ...
Wed, 11 Apr, 2018 at 12:18 PM
How to reply to enquiries?
When users leave enquiries, your business should get an SMS and email notification. Also, in the business dashboard you will get a notification.   Once ...
Wed, 11 Apr, 2018 at 12:18 PM