Vconnect Leads FAQ

How can I resume (un-pause) getting leads?
If your account has been paused because of your inactivity, the moment you land on the “Leads” page, we resume your leads account. You will start resuming l...
Wed, 11 Apr, 2018 at 12:18 PM
Why my account has been paused?
All our users who post their requirements expect responses from businesses as soon as possible. So, we encourage those businesses which respond without much...
Wed, 11 Apr, 2018 at 12:18 PM
What do you mean by "expiry of a lead”?
A lead expires when we can safely estimate that the user who posted the requirements no more needs your service. This can happen in two ways: You respon...
Wed, 11 Apr, 2018 at 12:18 PM
What is the minimum amount of leads I can buy?
It is 30 for now. But depending on demand, it might change.
Wed, 11 Apr, 2018 at 12:18 PM
User told me she/he will call me back, but she/he never responded
Give the user time she/he asked for. After that, do not wait for user to call you. Send her a polite reminder WhatsApp or text message giving little more in...
Wed, 11 Apr, 2018 at 12:18 PM
I cannot see phone number
When you “Accept” a lead sent to you, look at the top of the screen. You will see the customer’s name, phone number and email address there. You can call or...
Wed, 11 Apr, 2018 at 12:18 PM
How can I subscribe/ purchase leads?
Simply go to business.vconnect.com Login to your dashboard Select the service for which you need the leads Select the package and make online paymen...
Wed, 11 Apr, 2018 at 12:18 PM
I am getting wrong leads
Reject the lead and go to your Vconnect dashboard and edit the filters. Even after that, if all the leads you are getting are unrelated, pause your leads fo...
Wed, 11 Apr, 2018 at 12:18 PM
User says somebody has already called him/her
This mostly happens if you take too long time to respond to your leads. When a user needs your service, and especially if it is urgent, he will not wait for...
Wed, 11 Apr, 2018 at 12:18 PM
User did not patronize me
We understand and we need you to understand that not every lead is a serious customer. Few people are not sure yet whether and where to avail the service. J...
Wed, 11 Apr, 2018 at 12:18 PM